Team 3Y HCI Project Blog

 1.0 Introduction  For this assignment, we Group 4 was tasked with evaluating the prototype created by Group 3. Our goal was to step into the shoes of usability experts and conduct a Heuristic Evaluation (HE) to identify any usability issues using Nielsen’s heuristics. This process helped us understand how heuristic inspections are performed and allowed us to compile our findings into a detailed HE results table. The prototype we reviewed is for a project called Cleansiott , a user-friendly app designed to make cleaning services more accessible. Cleansiott simplifies tasks like booking cleaners, renting cleaning equipment and applying for cleaning jobs. The app features an intuitive interface and an AI assistant to guide users, ensuring a smooth and efficient experience. It's built to meet a variety of user needs, from those looking for convenient cleaning solutions to individuals seeking job opportunities. During our evaluation, we focused on three main tasks:  Booking ...

1.0  Storyboards 1.1 Task 1: Real-Time Translation of Sign Language Scene 1 The speech-impaired user is at her desk in an open-plan office when a client approaches her, holding a form and seeking assistance. Scene 2 The client points to a specific section of the form, indicating confusion and asking for clarification. Scene 3 Understanding the potential for miscommunication, the user gestures to her device and opens the TALKGLOVE application to bridge the gap. Scene 4 The user begins signing the explanation for the form, and the application translates her gestures into speech, providing clear instructions the client can hear. Scene 5 The client listens attentively to the translated explanation, smiles, and nods in understanding while filling out the form. Scene 6 With the form completed, the user reflects on how the TALKGLOVE application empowers her to communicate effectively and confidently despite her limitations. 1.2 Task 2: Select Prefered Language Scene 1  The user needs...